Privacy Policy

Introduction

National PAT Testing ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

1. Information We Collect

1.1 Personal Data: We may collect and process the following personal data about you:

   - Name

   - Contact information (email address, phone number, postal address)

   - Payment details

   - Any other information you provide to us during your interactions with our services

1.2 Technical Data: We may collect technical data about your visit to our website, including:

   - IP address

   - Browser type and version

   - Time zone setting

   - Browser plug-in types and versions

   - Operating system and platform

2. How We Use Your Information

2.1 We use your personal data to:

   - Provide and manage our PAT Testing services

   - Process your payments and manage your account

   - Communicate with you, including responding to inquiries and sending service-related updates

   - Improve our website and services

   - Comply with legal obligations

3. Legal Basis for Processing

3.1 We process your personal data based on the following legal grounds:

   - Contractual Necessity: To fulfil our contractual obligations to you

   - Legitimate Interests: To manage and improve our business and services

   - Consent: Where you have given explicit consent for specific processing activities

   - Legal Obligation: To comply with applicable laws and regulations

4. Data Sharing

4.1 We do not sell or share your personal data with third parties for marketing purposes.

4.2 We may share your data with:

   - Service providers who assist us in operating our business (e.g., IT support, payment processors)

   - Legal and regulatory authorities, where required by law

5. Data Security

5.1 We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

5.2 Despite our efforts, please note that no data transmission over the internet can be guaranteed to be completely secure.

6. Data Retention

6.1 We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Rights

7.1 Under GDPR, you have the following rights regarding your personal data:

   - Access: Request access to your personal data and receive a copy

   - Rectification: Request correction of inaccurate or incomplete data

   - Erasure: Request deletion of your personal data where there is no lawful basis for its retention

   - Restriction: Request restriction of processing of your personal data

   - Portability: Request transfer of your personal data to another party

   - Objection: Object to the processing of your personal data where we are relying on legitimate interests

7.2 To exercise any of these rights, please contact us at info@nationalpattesting.com.

8. Cookies

8.1 Our website uses cookies to enhance your user experience. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

9. Changes to Our Privacy Policy

9.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9.2 Your continued use of our services following any changes to this Privacy Policy indicates your acceptance of the changes.

10. Contact Us

10.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

National PAT Testing 

info@nationalpatteating.com

07754 799961

11. Complaints

11.1 If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom, Telephone: 0303 123 1113, Email: casework@ico.org.uk, Website: www.ico.org.uk